Question 1

Do I need to be home during the cleaning?

Accepted Answer

Not at all. Most of our clients are at work or running errands while we clean. We coordinate a key or entry method with you in advance, and you'll receive a message when we're done.

Question 2

How do I get started?

Accepted Answer

Simply text or email us with your home size and preferred frequency. We'll send you a quote the same day and confirm your first appointment within 24 hours — no lengthy forms, no in-home estimates required.

Question 3

What if I'm not satisfied with the cleaning?

Accepted Answer

We stand behind our work with a 100% satisfaction policy. If anything isn't up to standard, contact us within 24 hours and we'll return to address it at no additional cost.

Question 4

Are your cleaners background-checked?

Accepted Answer

Yes. Every team member undergoes a thorough background check and is personally vetted before entering any client's home. Your safety and comfort are non-negotiable.

Question 5

Do you bring your own supplies and equipment?

Accepted Answer

Yes, we arrive fully equipped with professional-grade products. If you have preferences for specific products — particularly eco-friendly or allergy-sensitive options — just let us know and we'll accommodate.

Question 6

How much does a cleaning cost?

Accepted Answer

Standard Home Cleaning starts at $120, Deep Cleaning at $220, and Move-In/Move-Out at $250. Final pricing depends on your home's size, condition, and any special requests. Text or email us for a same-day quote.

Question 7

Do I need to sign a contract?

Accepted Answer

Never. We don't require contracts, commitments, or cancellation fees. Schedule when you need us and stop whenever you like — no fine print.

Question 8

Will I get the same cleaning team every time?

Accepted Answer

Yes. We assign the same cleaner or team to your home so they learn your preferences, your space, and your standards. Consistency is key to the quality we deliver.

Question 9

What areas do you serve?

Accepted Answer

We serve the entire DMV area including Northern Virginia (Alexandria, Arlington, Fairfax, Springfield, McLean, Reston), Maryland (Bethesda, Silver Spring, Rockville, Chevy Chase), and Washington, DC.

Question 10

How quickly can you start?

Accepted Answer

Most quotes are sent within 4 hours, and we can often schedule your first cleaning within 48-72 hours of confirmation. For urgent needs, text us and we'll do our best to accommodate.

Answers, Straight to the Point

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